Privacy & Security

Jitawi Center Privacy Policy — Our Commitment to Protecting Your Information

Your personal information is completely secure at Jitawi Center. This Privacy Policy explains what data we collect, why we collect it, how it is stored, and what rights you have over your information — all in plain language, without legal complexity.

Last Updated: January 1, 2026

What's in this policy

Why We Collect Your Data SSL Encryption Protection Cookie Usage Policy Your Data Rights Third-Party Policy

Our 6 Core Privacy Principles

How safe is your data at Jitawi Center — at a glance

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SSL Encryption

Every transaction and piece of personal information is protected by 256-bit SSL encryption. No third party can access this data.

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Data Not Sold

Jitawi Center never sells your personal information. Your name, phone number, or payment details are never shared with advertisers or any third party.

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Your Controls

You can view, update, or delete your information at any time. You have full control over what data you provide.

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Transparent Cookie Policy

We only use necessary cookies. This page explains what each cookie does, and you can adjust your settings at any time.

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Minimal Data Collection

Jitawi Center only collects information that is strictly necessary to provide its services. No unnecessary data is ever requested.

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Notice of Changes

We notify members in advance of any significant changes to this Privacy Policy. No surprises, no hidden updates.

Section 1

Introduction & Scope

Jitawi Center ("we", "us", "the platform") takes your privacy seriously. This Privacy Policy explains what information we collect about you when you use the Jitawi Center website, create an account, or use any of our services — and how that information is used.

By using any service on Jitawi Center, you are considered to have read and agreed to this Privacy Policy. If you do not agree, please refrain from using our platform. For any questions, contact our support team.

This Privacy Policy of Jitawi Center Terms & Conditionsis part of. Reading both documents together will give you a full understanding of your rights and our responsibilities.

Section 2

What Information We Collect

Jitawi Center collects two types of data — what you provide directly and what is automatically collected while you use the platform.

What you provide directly:

Data Type Example Necessity
Identity Information Full name, date of birth Mandatory
Contact Information Mobile number, email Mandatory
Financial information Mobile Banking Number For Payments
Verification Documents Copy of NID or passport For KYC purposes
Support Contact Chat messages, complaints Optional

Automatically Collected Information:

  • IP address and device type (mobile/desktop)
  • Browser type and operating system
  • Session duration and pages visited on the platform
  • Login time and location (for cybersecurity purposes)
  • Gaming activity logs (bet history, win/loss records)
Section 3

Why This Information Is Collected

Jitawi Center collects data only for specific, legitimate purposes. Information is never requested without good reason. The main purposes are:

  • Account Management: For registration, login, password reset, and account security.
  • Payment Processing: To process deposits and withdrawals accurately.
  • Identity Verification (KYC): To comply with anti-fraud and anti-money laundering laws.
  • Customer Support: To understand your issue and provide a quick resolution.
  • Platform Development: To analyze user experience and improve our services.
  • Security Monitoring: To detect unusual activity and hacking attempts.
  • Responsible Gaming: To identify problem gaming risks and provide timely support.

Jitawi Center never sells or transfers your data to third parties for marketing or advertising purposes. Your prior consent is obtained for any of our own promotional communications.

Section 4

Data Retention & Security Measures

Jitawi Center uses industry-standard technology and security measures to protect your data. Our security framework includes:

Encryption

All data transfers are secured with 256-bit TLS/SSL encryption. Stored data is also kept in encrypted format.

Secure Servers

Our servers are monitored 24/7. Regular security audits and penetration testing are conducted.

Restricted Access

Only authorized personnel can access data on a need-to-know basis. Every access is logged.

Regular Backups

Your data is regularly stored in encrypted backups to prevent any loss of information.

Please keep in mind — no one can guarantee 100% security on the internet. We encourage you to stay vigilant: use a strong password and never share it with anyone.

Section 5

Sharing Information with Third Parties

Jitawi Center does not sell your data. However, limited information may be shared with trusted partners in specific circumstances:

  • Payment Processors: Only the information necessary to process transactions is shared with mobile banking providers such as Mobile Pay, Nagad, and Rocket.
  • Technology Service Providers: For cloud hosting, security analysis, and related services — all under strict confidentiality agreements.
  • Legal Obligation: When required by law to disclose information in response to a court order, regulatory demand, or law enforcement investigation.
  • Fraud Prevention: To assist relevant authorities in investigating money laundering or fraud.

Jitawi Center has a confidentiality agreement in place with every third party it shares data with. They are not permitted to use that data for their own purposes.

Section 6

Cookie Policy

Jitawi Center's website uses cookies. Cookies are small text files stored in your browser that help the website remember your preferences. We use the following types of cookies:

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the website.

Section 7

Your Information Rights

Jitawi Center believes you should have full control over your own data. Here are the rights you hold:

Right to Access

You may request to view the information we hold about you.

Right to Correction

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Object to Processing

You may object to your information being used for marketing purposes.

Right to Portability

You may request a download of your personal data.

Right to Restrict Processing

You may request that the processing of your information be restricted under certain circumstances.

To exercise any of these rights, email our support team. We will do our best to respond within 30 days. In some cases, legal obligations may prevent us from deleting certain data — we will explain when that applies.

Section 8

Children's Privacy Protection

Jitawi Center is strictly opposed to providing services to anyone under the age of 18. We do not knowingly collect any data from minors.

If we are notified that a minor has registered on our platform, we will immediately close that account and delete all collected data.

If you suspect a minor is using Jitawi Center without your knowledge, contact us immediately at support@jitawicenter.app.

Section 9

Data Retention Period

Jitawi Center does not retain your data indefinitely. A specific retention period is defined for each type of information:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Directives from financial regulatory authorities
KYC Documents 5 years after account closure To comply with AML regulations
Support Contact 3 Years Service improvement & dispute resolution
Cookie Data End of session or 30 days Technical Requirements

Once the retention period expires, data is securely deleted or anonymized. If any data must be kept longer due to legal obligations, you will be informed.

Section 10

Policy Changes & Updates

Jitawi Center may update this Privacy Policy as needed. We will notify you of any changes accordingly:

  • Minor changes: The "Last Updated" date at the top of the page will be updated.
  • Moderate changes: A banner notice will be displayed on the platform.
  • Major changes: Advance notice will be sent via SMS to your registered mobile number or by email.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you have the right to close your account.

We aim to give at least 7 days' notice before any changes take effect. For urgent legal updates, this notice period may be shorter.

Section 11

Contact & Complaints

Reach out to us for any privacy-related questions, requests, or complaints. We take all messages seriously and aim to respond within 30 business days.

Email

support@jitawicenter.app

Live Chat

Available 24/7 — Log in to the platform and click the chat icon

Response Time

Typically within 24–48 hours
🔒 Your Information Is Secure

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